Introduction

It is our policy to provide our clients with a fair and efficient service, which we hope will enhance your enjoyment of sports betting. Our rules are a guide and reference to the terms by which we do business. Whilst they cover the vast majority of transactions there may be occasions when an occurrence is not covered by our rules. In these rare instances we will seek to settle in an equitable and fair manner. However, in the case that our settlement is disputed we will refer the matter to an independent arbiter and abide by their ruling.

Minimum stakes

Cash bets: no minimum stakes. Telephone credit accounts: no minimum stakes. Telephone debit card transactions: minimum stake £5 per call.

Telephone betting

Our telephone betting lines are open from 09.30 to the last advertised race of the day.

Instant telephone betting

Telephone accounts can be opened immediately by depositing funds with your Switch, Solo, Electron or Delta cards. Any winnings will automatically be transferred to a Top-Up Deposit Account enabling you to bet against them. All available funds over £10 will be returned to your bank at the end of each day. You do not have to leave a deposit to keep the account open.

Each stake is automatically transacted from your bank at the time your bet is placed. It is our policy to request authorisation at the time of acceptance.

Occasionally there is a delay in the bank’s authorisation. In such cases, if there is insufficient time before the commencement of the event concerned, then a decision will be made by us to either accept or decline the wager. If you are told ‘your bet is on’ then your bet will stand regardless of whether or not the funds are authorised at a later stage. In this instance, we reserve the right to make further attempts to transact the stake if the bet is a loser and to withhold winnings until the stake has been transacted if the bet is a winner.

Equally, on occasions you may be told, ‘your bet is on, subject to authorisation’. In this instance your bet will stand on the condition that we are able to transact the stake funds at the earliest opportunity after the bet was taken. If we are unable to acquire authorisation we can supply you with a tape recording of our conversation with the issuing centre, which will clearly prove the transaction has been declined and as such no bet will be recognised.

Please note the banking system can take up to three working days to clear funds.

With all wagers placed over the telephone please:

1. State your account number and name clearly.

2. Give your bet instructions clearly.

3. Listen to our telephonists who will repeat your instructions during the call. It is your responsibility to ensure that they have interpreted your instructions correctly. You may request a complete ‘call back’ if you wish.

4. Inform us of any changes in your address as soon as possible.

Inform us of any change in your payment card, to save any delays when you next require a bet. It is your responsibility to ensure that we have your correct payment card details.

Bets cannot be accepted by persons under the age of 18.

Please note that we record all telephone calls.

Our statements are posted two weekly with amounts of £10 win or lose carried forward.

Legalities

You must be 18 years or over in order to obtain and use a telephone betting account. You are responsible for checking the laws in your own jurisdiction before placing a bet.

General betting rules

RULE 1: Conditions of acceptance

1. Once accepted a bet can only be cancelled by mutual consent.

2. The placing of a bet with us signifies your acceptance of our rules, whether or not you have familiarised yourself with them.

3. Subject to these rules, bets are accepted for race meetings held under the Jockey Club or their equivalent bodies abroad, where we make such races available to bet on via our office.

4. Bets will be accepted for NGRC greyhound meetings at the tracks listed in the Racing Post.

5. We reserve the right to refuse the whole or any part of any bet but will endeavour to always give an explanation as to why.

6. All bets are deemed for the day of acceptance, unless otherwise stated.

7. We endeavour to ensure complete accuracy as regards board prices, however, should an error occur, we cannot accept responsibility and reserve the right to correct obvious errors.

8. Special bets are settled in accordance with the special rules issued for such bets.

9. Any bet not substantiated by our tape recording equipment, or written to our database, will not be recognised by us.

10. All bets accepted will be settled on the official result, unless otherwise stated.*

11. Where a race is specified by using race card order, the race will be placed and timed as the card appears in the sporting press, with allowances for obvious errors.

12.We cannot guarantee to pay or correct errors, if they are brought to our attention, more than six months after the official result of the last selection to run on the bet.

13. Postal and e-mailed bets are not accepted. * See Rule 7 (1)

RULE 2: Time of acceptance

1. For all telephone bets, the time at which the bet was recorded on our recording equipment will govern settlement. For all cash bets the time that the bet was written to our database will govern settlement.

2. Where the official off of a race is not announced, bets will be accepted up to the advertised off time. Any bet taken after this will be deemed void, unless we are satisfied that the bet was accepted before the actual off.

3. If a bet is accepted after the off, the selection(s) will be deemed void if the result is known, or if the client had an indication as to the outcome at that stage.

RULE 3: Limits

The following are the limits that can be won by a single client or syndicate in respect of any one-day’s business.

1. Horse racing and BAGS meetings where all the selections are in races covered by a full SIS service within the UK (shows, offs and results):
a) Horse racing in the UK & Ireland £100,000
b) Horse racing in all other countries £10,000
c) BAGS meetings £25,000

2. Horse and greyhound racing where any selection is in a race not covered by a full SIS service:
a) Horse racing in UK & Ireland held under the governing body’s rules £10,000.
b) Horse racing outside the above mentioned £5,000.
c) Evening greyhound racing not covered by a full official information service £5,000.

3. Football £25,000.

4. Other sport £10,000.

5. Ante-post £100,000. Our operators are not authorised to accept ante-post bets that exceed this limit. Any bet taken in error, the limit will stand.

6. Tote bets £10,000 except Jackpot and Scoop6 bets which are subject to no limit.

7. Numbers betting £10,000.

8. Placepots not passed through our tote direct terminal £10,000.

RULE 4: Displayed prices

1. Bets are accepted at ‘show prices’ as transmitted to our office by SIS. Where a show price is requested, it will apply to that selection in all win and each way bets where it occurs in the telephone call, unless it is clearly stated otherwise.

2. For place purposes, the number of placed runners, as determined in our place betting rules, will be governed by the number of runners coming under starters orders and not by the number of runners, when the price is laid.

3. If there are any errors in prices laid, transmitted or marked up, the bet will be settled at the correct price at the time that the bet was laid or at SP which ever is greater.

4. Ante-post betting ceases at the overnight declaration stage and all bets placed after this time will be non-runner no bet, Tattersall Rule 4 may apply. Except as advertised otherwise.

We cannot allow for mistakes, nor accept responsibility for any errors or omissions in respect of accuracy in advertising prices, despite our every effort to ensure total accuracy and reserve the right to correct these errors.

RULE 5: Dead heats

1. When a dead heat occurs for first place, the stake money on the winning selection will be divided by the number of winners and full odds paid on the reduced stake. The remainder of the stake is lost.

2. Where an each way bet involves a dead heat winner, the win part of the bet will be settled as above and the place part will be settled in full, in accordance with the relevant place terms. Should the dead heat only involve placed selections and results in more than the allocated number of places, then the stakes will be divided as before and settled to the full place terms.

RULE 6: Tattersalls rule 4

When a selection is withdrawn prior to the start of an event, remaining selections may be subject to a Rule 4. However, should a new market be formed before the off of a race, then only bets with a price taken prior to the time of withdrawal will be affected. The following table lists the rate of deduction dependent on the price of the withdrawn selection.

In the event of more than 1 horse being withdrawn the total deductions shall not exceed 75p in £.

* We do not operate 5p in the £ deductions.

RULE 7: Settlement of bets

1. Bets on horse racing are settled on first past the post and the official result.

First Past the Post Concession

This concession is only available on horse racing in the UK and Ireland and applies to win single and multiple bets and the win part of each way bets, with no restrictions on stakes.

The exceptions are as follows. The bet is Ante- Post, a forecast or tricast bet, a void race, a selection taking the wrong course, a selection given as the winner in error by the judge, a selection carrying the wrong weight, or the jockey failing to weigh in or a tote pool bet.

2. Where bets or parts of bets are made void, stakes on singles will be refunded, but on multiple bets the void selection will be treated as a non-runner.

3. The advertised times of races, runners, riders and results, as published in the Racing Post, will govern settlement, obvious errors and omissions being allowed.

4. In the event of no starting price being returned from horse race winners, with no price being taken, the bet will be settled at tote odds and vice-versa.

5. All bets are settled strictly on their merits and no plea of precedence will be accepted.

6. We cannot guarantee to pay or correct any returns, if they have not been claimed within six months of the official result.

RULE 8: Incorrect & ambiguous instructions

1. If two selections are engaged with the same name and both selections are still to run at the time of acceptance, provided that no time has been given, the bets will be settled on the runner without a suffix for the country of origin e.g. USA, IRE.

2. In all cases of incorrect or incomplete instructions, the bet will be taken as win, unless each way is stated.

3. Where the same selection is included more than once in a multiple bet, the duplicated selection will be deleted and treated as a non-runner.

4. Where a win or each way bet is requested and the nominated selections are in the same race, the bet will be settled as singles with the stake divided equally. In multiple bets, where two or more selections run in the same race, the stakes will be settled asfollows: stake single on each selection where they meet in doubles; winnings follow through to trebles and onwards and settled on the remaining selections as standard.

5. An incorrectly spelt selection is not necessarily invalid, so long as it is clear as to the backer’s intentions. Should a named selection be incorrectly written so that more than one horse could conceivably have been intended, the stake, or part of the stake affected, will be equally divided between or among the selections concerned.

6. If a horse and dog of the same name run on the same day, and it is not clear which is the selection, the bet will be settled as on the horse. If the bet is placed after one of the two has run, it will be on the one still to run.

7. Where insufficient stakes are invested, the total stake will be apportioned over the whole slip. However, where there is more than one bet involved, and it is clear to which bet the under staking applies, then that bet only will be apportioned. Where there is over staking, the excess stake money will be refunded after all the selections have run.

8. If a client nominates too few selections for the number of doubles, trebles, etc. required then a non-runner or non-runners will be added. Where too many selections are nominated the stake will be proportioned to give the correct number of doubles, trebles, etc. for the selections written, e.g. if a client nominates five selections and writes 6 x £1 ew doubles (staking £12) he will be on 10 x 60p ew doubles.

9. Where stakes have to be proportioned for an incorrectly written combination wager they will be divided over a full cover bet, e.g. five selections written and client nominates six doubles, four trebles and one accumulator, stakes will be proportioned to give ten doubles, ten trebles, five fourfolds, and one accumulator. In the case of a treble, fourfold, etc., where the client has clearly indicated that one accumulative bet is required, then the client will be on one accumulative bet according to the number of selections written, e.g., £1 treble and four selections are nominated, then the client will be given a £1 fourfold.

10. Where a client includes singles in a full cover bet, proportionment will be over the full amended cover as above, e.g., a client stipulates “Patent” but writes four selections, then settlement will be 7/15ths of the total returns (four singles, six doubles, four trebles, and one fourfold). However, if the bet is NOT full cover, or is of unequal stakes, and there are too many selections for the number of doubles, trebles etc. stipulated, then the bet will be amended to give the correct number of doubles, trebles, etc. the stakes paid for doubles will be apportioned over the amended number of doubles, the stakes paid for trebles will be proportioned over the amended of trebles, and so on.

11. Where a client stakes a through-the-card bet for fewer than the number of races on the programme, the stake will be apportioned to cover all the races on the card.

12. Where a client incorrectly times a selection which is not doubly engaged, the bet will stand for the race in which the selection actually runs.

13. An untimed single bet for a selection which is doubly engaged will be timed for the first race in which it runs, unless an “if absent” selection is also given on the slip when this will be taken as timing the bet for the race where both are engaged.

14. Where a selection is doubly engaged, and is timed by the backer, it will be settled as a bet for that timed race only. Where it is untimed, or incorrectly timed, the bet will be on the first race in which the selection runs, after the time that the bet was placed.

15. If two selections, one of which is doubly engaged, are included in a double, treble or accumulator, and run in the same race, the one which is doubly engaged will be deemed to be timed for the race in which they do not clash. If both are doubly engaged, the selection written first will be timed for the race in which it runs, and the other timed for the race in which they do not clash. This does not apply to single bets which will be treated as entirely separate bets.

RULE 9: Favourites

1. Win bets are accepted at SP for unnamed first or second favourites only. The place part of any bet inadvertently accepted will be void. Bets for unnamed favourites at Tote returns, with the exception of the Jackpot, Placepot and Quad pot, are not accepted and if taken in error will be settled at SP.

2. The favourite is the selection returned at the shortest price with the second favourite being the selection returned at the next shortest price. Where two or more selections are returned at the same price, stakes will be divided and invested equally.

3. Should the favourite be withdrawn before coming under starters orders, but too late for a new favourite to be made, favourite bets will be treated as non-runners.

4. Any single favourite bet accepted which is untimed, or incorrectly timed, but has the meeting nominated, will be settled for the next race to go off at that meeting after the time of acceptance of the bet. Where neither time nor meeting is nominated the bet will be on the next race to run.

5. Any single favourite bet accepted which is timed for one of the races on the day’s programme, but has no meeting specified, will be taken as for the principal meeting unless the bet is clearly intended for another particular meeting. In this latter case, if the time stated relates to more than one possible meeting the stakes will be divided. The principal meeting is that so designated by the Racing Post.

6. In multiple bets where the meeting is not nominated, the bet will stand for the races timed, provided those times do not clash with other races having the same advertised off times. Where the times of such races clash, the selection or selections concerned will be treated as non-runners.

7. In multiple bets where a meeting is nominated but the times given are different from those on the race card, the client will be on provided that the time given is within five minutes of the advertised time of the race.

8. Where combination or accumulative bets are involved, and the client makes it clear by the exact times stated that only one particular meeting can be intended, he will be on that meeting, even if some of the advertised race times clash with races at other meetings. Thus, if the bet is a Yankee, 2.00 2.35 3.05 3.30 and those are the race times at Ascot, the bet will be on that meeting, even though there are other meetings with races times at 2.00, 3.30.

9. Where a time, and meeting are stated, but no selection is given, the bet will be put on the first favourite for that race.

10. If a backer indicates the race by the order it appears on the race card, it is treated as an untimed bet, unless the word race appears in the instructions. Thus, second race favourite is timed, but second favourite is not.

A favourite bet timed for a race that has already taken place is void.

RULE 10: Ante-post

1. Ante-post prices are those offered on:
a) A horse race prior to the final declaration stage.
b) A greyhound race prior to the day of the race (unless special conditions are advertised).
c) Sporting events as advertised four or more days before the scheduled start of the match or competition.

2. Ante-post bets are accepted on the basis of all in run or not, i.e. stakes are lost if the selection does not take part, if there was a possibility of it winning at the time the bet was laid.

3. For win and place multiple accumulator bets the place part of an each way bet, the fraction odds, and number of places relating to each event, are those pertaining on the date of acceptance.

4. Place only bets and forecast bets are not accepted ante-post, unless advertised otherwise.

5. Bets are executed at the price ruling at the time of acceptance. We reserve the right to correct any obvious errors.

6. All ante-post selections will be made void if
a) The race or event is abandoned.
b) The race or event is officially declared void.
c) The conditions or venue of the race or event are altered after the bet is struck.
d) The race is reopened or additional runners (other than known reserves) are added.
e) A horse is balloted out. In this instance, the liabilities against the horses remaining are reduced at the rate in accordance with Tattersalls Rule 4 depending on the odds currently available on the balloted out selection(s).

7. Where the same selection is backed to win two or more events in an ante-post accumulator bet, a special price will apply, irrespective of the individual odds quoted. See Rule 12 Related Contingencies

8. For credit accounts, the investments on ante-post bets are accepted up to the agreed credit limit, but are not included for accounting purposes until the settlement of the selection. However the value of the stake will be deducted from the current available balance.

RULE 11: Rigging

Where there is evidence of price, race, match or event rigging, we reserve the right to withhold payment, pending the outcome of any subsequent investigation and ultimately to declare bets on that event as void.

RULE 12: Related contingencies

1. Except where advertised, multiple bets are not accepted where the outcome of one part of the bet contributes to the outcome of the other. If taken in error, the stakes will be equally divided where they clash e.g. £10 double on Manchester United to win the match and Manchester United to win at half time and full time, would be settled as 2 x £5 singles.

2. Where the related parts of the bet are resolved at different times, the bet will be settled as instructed, with the price for the subsequent legs being determined at each individual stage, e.g. Agassi to win his semi final at 5/6 and Agassi to win the tournament outright at 9/4 would be settled as Agassi for the semi final at 5/6 and the price for Agassi to win the final at the odds after the completion of the semi final.

RULE 13: Place terms for each way betting

SP place only bets are not accepted (with the exception of certain speciality bets). Where place only bets, or bets where the place is in excess of the win, have been accepted in error, the difference will be apportioned equally between the win and place.

The place terms of each way bets at SP or board prices, will be settled as follows:

2-4 runners - all on to win
5-7 runners - 1/4 1st, 2nd
8 or more runners - 1/5 1st, 2nd, 3rd

Handicaps

12 or more runners - 1/4 1st, 2nd, 3rd
16 or more runners - 1/4 1st, 2nd, 3rd, 4th

For the purpose of settling each way doubles, trebles etc. they are calculated as 2 distinct bets, i.e. win-to-win and place-to-place.

On certain races we offer 1/4 odds a place 1,2,3,4,5.

RULE 14: Forecasts and tricasts

Forecasts

Subject to the following rules, forecasts are accepted in singles and doubles only. Trebles are accepted only as part of a Forecast Patent. If otherwise accepted they will be settled as doubles with the stakes being equally apportioned. If the forecast should contain a non-runner, the same selection repeated or if the selections run in different races, the forecast is declared void and treated as a non-runner for the purpose of settling wagers. Unnamed first favourites with a named selection or trap number are acceptable in forecast single bets. Any such selection included in forecast doubles will be declared void.

Both Computer Straight Forecasts and Tote Exactas are taken in races of three or more runners. All bets will be settled as the CSF unless clearly stated when placing the bet. If a CSF is not declared bets will be settled as the Tote Exacta and vice versa. Where neither are declared bets will be settled in accordance with the NSL starting price forecast chart.

Forecasts placed on races where only two horses run will be settled as a win single on the first mentioned.

Should one runner finish alone, forecasts in which it is nominated as the winner are settled as a single at SP.

Instructions for a selection With the Field or a selection Against the Field mean in both cases that the selection is required to win. Written instructions The Field With a selection or The Field Against a selection mean in both cases that the selection is required to be second.

Where a client asks for a forecast single and gives only one selection, it will be settled as a win single if straight forecast is requested and as each way single where reverse forecast is requested.

Where a permutation is used, which could apply either to a forecast or a tricast and neither is specified, the bet will be settled on a forecast.

Tricasts

A tricast is a bet where selections must finish first, second and third in correct order in handicap races of 8 or more runners or in races where a tricast dividend is declared.

Tricast doubles and trebles are not accepted and if accepted in error will be declared void. In races where a computer dividend is declared they are accepted as singles only.

Tricast bets accepted for races where no tricast dividend is declared will be settled as a forecast, with the third selection ignored.

Should a tricast contain a non-runner, the total stake will be invested on a straight forecast on the remaining selections in the order written. In the case of a full cover combination, the total stake will be divided equally as a reversed forecast on the remaining selections.

Should there be two non-runners, the tricast will be declared void. For the purposes of settling, a permutation is considered as a series of straight tricasts.

RULE 15: Jockeys mounts and trainers selections

These are not accepted by telephone.

RULE 16: Tote betting

Horse race bets are accepted by telephone for all meetings in the UK covered by a full race service. We accept Tote win, each way, Exacta Forecasts and Trifectas, also Tote Placepots, Jackpots and the Scoop6.

Tote Placepots are accepted at all UK horse race meetings or in some circumstances where a Tote Pool operates.

To win the placepot, clients must select a placed horse in each of the first six races at the nominated meeting. Selections in races of four or less runners must win. Selections in races of five, six or seven runners must finish 1st or 2nd. In races of eight or more runners, 1st, 2nd, or 3rd places and in handicaps of 16 or more runners 1st, 2nd, 3rd or 4th.

When a race meeting is not specified or cannot be identified, the bet will be taken for the principle meeting published in the Racing Post, unless the numbers do not fit the card for that meeting, in which case, it will be for the one or more meetings where the numbers do fit the card, with the stakes apportioned, if necessary.

Clients can nominate an unnamed favourite in a placepot or jackpot by stating fav. Where joint favourites are returned, the one with the lowest race card number will become the selection.

Should the favourite be withdrawn before coming under orders, the next shortest price runner will become the selection, unless there is more than one, in which case the one with the lowest race card number will again become the selection.

Placepots can be of stakes less than the usual £1 declared dividend, however these are not passed to the Tote and as such are subject to a £10,000 payout.

RULE 17:Walkovers

These count as races, but any horse so involved will be treated as a non-runner.

RULE 18: Postponements

If a day’s programme is postponed, all bets will be void. If a race is postponed to another day, with the exception of ante post bets, all selections will be made void. If races are set back in time because of bad weather, the settling of all bets for the meeting will be governed by the original advertised race times.

RULE 19: Racing abroad

Bets are accepted for all races abroad with the proviso that the cards and results are printed in the Racing Post.

Unless stated otherwise all bets will be settled at the Industry SP’s. If no Industry SP is declared bets will be settled at Pari Mutuel returns.

In most foreign countries it should be noted that at Pari Mutuel returns, some horses are coupled in WIN pools, usually these horses are in the same ownership. Coupling does not normally extend to place or forecast pools although in some races, particularly in the USA, coupling can on occasions apply to all pools.

g the American Place bet which returns a dividend on the first two horses only, must request “Place 1-2” when stating their instructions.

Forecasts: straight or reversed are accepted, depending on the type of forecast in operation. Should the instructions be for straight or reversed forecast and no such forecast is returned bets will be settled as an exacta or equivalent and stakes apportioned accordingly.

RULE 20: Greyhounds

All general rules apply equally to both horse and greyhound racing except where they are superseded by the following rules and partial amendments to rules, which are specially applicable to greyhound racing.

Bets are accepted for all tracks whose results are published in the Racing Post. Any bets inadvertently accepted for tracks not covered by this newspaper will be declared void and stakes returned.

Bets are accepted at SP or board prices only. Tote bets are not accepted and if taken in error will be settled as SP.

We accept bets for first favourites only. Unnamed second favourites are not accepted and as such will be declared void if taken in error.

All bets on unnamed greyhound selections must state the correct time and meeting otherwise the bet or affected part of the bet will be void. However, where the meeting is nominated but the incorrect time stated falls within 5 minutes of a race at the meeting with only the last digit incorrect, the bet will stand for that race e.g. 9.28 Wimbledon. A selection timed 9.25 Wimbledon will stand.

A selection timed 9.30 Wimbledon is void.

Where a bet for single (including a forecast/tricast) is inadvertently accepted with incorrect timing instructions, it will be settled as follows:

The meeting is not nominated and the time is either omitted, incorrect or corresponds with a race already resolved:- The bet is settled on the next race to go off after the bet is placed.

The meeting is nominated but the time is either omitted, incorrect or corresponds with a race already resolved:- The bet is settled on the next race to go off at the meeting nominated after the bet is placed.

The meeting is nominated but the stated time relates to the other BAGS meeting:- The bet is settled either for the next race to run at the nominated meeting or for the race applicable to the stated race time, whichever is next to go off after the bet is placed.

Forecast doubles:- On all forecast doubles, where the client nominates “through the card” and stakes for fewer than the number of races on the programme, the stake will be apportioned to cover all the races on the card. Should there be overstaking by clients there will be no proportioning of the stake whatsoever and the amount overstaked will be returned to the client.

RULE 21: Golf

Outright betting:- Non starter - no bet. If a player tees off, then that player will count as a runner. If that player subsequently retires he will be settled as a loser. Play-offs will determine win bets. In each way bets, dead heat rules may apply.

Should a tournament be affected by adverse weather or shortened for any reason the official result will govern settlement irrespective of the number of rounds completed.

If a bet is struck and there is no further play, or further play does not count for the official result, those bets will be made void.

Top Nationality:- Non-player - no bet. Tattersalls rule 4 may apply. Play-offs will determine win bets, dead heat rules will apply for win and place bets.

Tournament Match bets:- A price will be offered for the tie and in the event of a tie, bets on either player to win will be lost. If one player misses the cut, the other is deemed the winner. If both players miss the cut, then the one with the lowest score will be deemed the winner. If a player is disqualified, either prior to the completion of two rounds or after both players have made the cut, the other player is deemed the winner. If a player is disqualified after making the cut, when his opponent has already missed the cut, the disqualified player is deemed the winner.

18 hole 3 ball betting:- If a player does not start the round, then the 3 ball will be void. Dead heat rules will apply. Once all players have started the round they are deemed runners.

18 hole 2 ball betting:- A price will be offered for the tie. Once both players have started the round they are deemed runners. If a player withdraws during the round his opponent will be deemed the winner as long as he completes the round in full.

In a two runner event, if the price for the tie exists and the result is a tie, bets on both teams are losers. Where no price is offered for the tie and the tie is the result all bets will be void.

RULE 22: Football

We operate our own Fixed Odds Football Coupon a copy of which can be sent to clients on request. All bets will be governed by the rules as published on the coupon and displayed in our office.

RULE 23: Snooker

1. Outright betting: all in compete or not.

2. Match betting: in the event of the match being awarded to a player before the full number of frames has been played, match bets will stand on the official winner, provided at least one frame has been played. If one frame has not been completed, all match bets will be void.

3. Frame betting and handicap betting: the full number of frames required to win the match must be achieved. In matches where, for any reason whatsoever, the match is awarded to a player before this is achieved, then all frame betting and handicap betting on that match will be void, unless further play could not affect the result.

RULE 24: Rugby

1. Where the odds for both outright win and handicap betting are advertised, unless the handicap, or a qualifying price has been requested all bets will be settled on the outright win. However, where only handicap betting is available bets will be settled at the advertised handicap whether requested or not.

2. Winning margin betting is from scratch.

3. Extra time does not count.

4. In ‘first try scorer’ bets, penalty tries do not count.

5. In the event of a change in venue or opponent from the one advertised, all bets for that match are void.

6. Abandoned or postponed matches will be made void unless rearranged and played in the same ‘Rugby week’ (Monday to Monday), with the exception of any betting propositions where the result could not be affected by further play. For example ‘first scoring play’.

RULE 25: Tennis

1. Outright betting: all in compete or not.

2. Match betting: in the event of a match being awarded to a player before the full number of sets have been played, match bets will stand on the official winner, provided that at least one set has been played. If one set has not been completed, all match bets will be void.

3. Set betting: the full number of sets required to win the match must be achieved. In matches where, for any reason whatsoever, the match is awarded to a player before this is attained, all set betting on that match will be void.

4. In the event of any of the following circumstances all bets will stand.
a) A change of playing surface.
b) A change of venue.
c) A change from indoor to outdoor court or vice versa.

RULE 26: Motor Racing

1. Outright Formula One Championship betting: all in compete or not.

2. Bets will be determined by the number of points accumulated immediately following the podium presentation of the final Grand Prix of the season and will not be affected by subsequent enquiries.

3. Individual Grand Prix betting: all in compete or not.

4. In the event of a disqualification, the podium presentation will count as the ‘weigh-in’ and determine the settlement of bets.

5. The start of any motor race is defined as the signal to start the warm up lap. Any driver on the grid at this time and failing to be classified as finished under FIA rules will be deemed to be a runner and a non-finisher.

6. To Finish or Not to Finish: FIA rules stipulate ‘Cars having covered less than 90% of the number of laps covered by the winner will not be classified’. To finish is interpreted as being classified as a finisher under FIA rules. If a driver completes 90% of the number of laps that the winner completed and his engine explodes forcing him to stop, he is classified as finished under FIA rules and bets on that driver not to finish will be losers. The official classification will be published in most daily newspapers the following morning.

Any disputes, which cannot be mutually resolved, will be referred to an arbitrator. The current industry arbitrator is the Independent Betting Arbitrator Service (IBAS). Contact details for IBAS are listed below:

IBAS
PO Box 44781
London
SW1 0WR

Tel: 0207 881 2690
Fax: 0207 881 2695
Website: www.ibas-uk.com